Healthcare Revenue Cycle Manager

This position is critical to the success of the revenue cycle process; in conjunction with practice management staff, the revenue cycle manager will contribute to the day-to-day operations on all issues related to the revenue cycle functions.  This position will work with the practice business offices on revenue cycle performance to meet short term strategic goals.  Provide analytical analysis, create written processes and train others in implementing a cross functional revenue cycle team.  A broad knowledge of receivables management, registration practices and financial counseling is a must.

Single point of contact and accountability to plan, direct and coordinate to:

• Oversee and review collections reports to identify payer and other collections issues
• Develop and implement practice-specific process improvement recommendations to secure positive results, monitor performance and improvements resolution plans for  unfavorable trends
• Maintain reimbursement related key performance indicators for network practices, setting  and benchmarking revenue cycle goals (i.e. reducing DSO, decreasing outstanding accounts  receivable)
• Participate in the development of reimbursement policy and procedures
• Enhance and standardize our work-flow processes throughout the revenue cycle that assist in achieving consistency in maintaining the critical success factors outlined in our standard operating procedures.
• Create a cross functional training manual for executive directors and financial manager that incorporates our approach along with the operating manual of Misys Optimum
• Produce and analyze standard monthly reports that assist in the monthly forecast process
• Direct the “plan of action” identifying activities within the central business office that need direct oversight.
• Liaise with practice and business office staff to resolve issues and outstanding problems in the area of A/R management and revenue cycle process.
• Provide oversight and training to all partner practices throughout the implementation process for new partners or market consolidations
• Assist in training new Financial Manager on the month and closing procedures and account receivable roll forward reports.
• Handle user inquires during peak periods or due to an employee’s paid time off

Requirements

• Bachelors degree in health care administration, business or other related field or equivalent required
• Minimum of five (5) years of medical billing management experience
• Ability to interact with clients and staff
• Exceptional interpersonal skills and strong oral and written communication skills
• Ability to manage multiple projects
• Excellent problem-solving skills and strong attention to detail
• Ability to analyze financial and operating information to facilitate decision-making
• Ability to prioritize and handle multiple tasks in a dynamic work environment
• Ability to work independently and collaboratively
• Ability to present findings or train large groups of users
• Working knowledge of all Microsoft applications (Word, Excel, PowerPoint and Access)
• Ability to work with a multi-disciplinary team
• Able to travel up to 20% of time