Remember, Support is Just a Phone Call or E-mail Away.
ENJOY UNPRECEDENTED SUPPORT
As an online student at UIC, you are never alone. Part of the tremendous benefits offered by the online Health Informatics program is the unprecedented levels of support available to all students. If you run into any sort of difficulty, you may contact your course facilitators, program manager and other students in the program for help and support. UIC offers seven levels of academic, technical, and administrative support. Plus, each course that you take is set up so you interact with a small group of your peers and a professional facilitator who can also provide guidance.
Your UIC support team includes the following:
- Your Enrollment Advisor is assigned to assist you, answer your questions and guide you through the admissions process
- Your Course Instructor is responsible for the course design and ensuring that your learning needs are being met
- A Professional Facilitator is your guide for completing course assignments, achieving course learning objectives and participating in chat and interaction sessions
- Your Program Manager is available to aid you with any administrative needs you may have
- Your Peers will be interacting with you regularly in your small learning group
- Your E-Learning Helpdesk Support is available to you should you have any problems with the course technology
- Student Services are only a phone call away should you ever need assistance
