Student Services
We know that the success of any student relies upon readily available resources. This page serves as a guide for many of the resources and support systems available to you, when you enroll in the online degree program.
Available Services Heading link
Technical Support
As an online student, you can be assured our tech support is available to resolve any issue you may encounter and make your learning experience as pleasurable as possible. Check out our Knowledge Base to interact with an extensive database of help articles, FAQs and answers. Furthermore, if you are wary of sorting through the database, or cannot find your issue listed, please don’t hesitate to ask us a question.
University Library
The extensive UIC library services allows online students remote access to a plethora of searchable databases, e-books, scholarly articles, print materials and interactive book catalogs. If you can’t find what you’re looking for on your own, there is always the ability to chat with a librarian or reach out through email.
Writing Center
Regardless of what writing project you encounter (research essay, lab report, class assignment, etc.), the tutors at the writing center can help you polish your final draft. The writing center is always free of charge to any enrolled student, with the ability to schedule up to three writing sessions per week. You can schedule an appointment online, choosing a time that suits your needs, or feel free to email the writing center or call 312-300-6796 if you need more information.
Career Services
Throughout the duration of your studies, UIC offers both advisors and tools to help you succeed in landing your dream job after graduation. The Office of Career Services will help you draft desirable resumes and cover letters, put on workshops to help you find the right job, and let you participate in mock job interviews in preparation for the job market.
New Admit Checklist Heading link
Recently been admitted to one of the Health Informatics or Health Information Management programs? Review this checklist to ensure you are completing the necessary steps for beginning the program!
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NetID
The UIC portal, my.UIC.edu, provides access to your classes and a variety of administrative functions. You will need your University Identification Number (UIN) and token to complete this process.
- Go to http://my.uic.edu. Click on the “Activate your portal account” link on the left side of the page under “First Time Portal Users.”
- Activating your portal account will prompt you to activate your NetID.
- Click the Activate button at the bottom of the page
- Follow the instructions and fill out the online form. You will be prompted to activate your UIC e-mail after you have completed the Net ID process.
Once you activate your NetID, you should be able to log in to Blackboard at uic.blackboard.com and your UIC email within 24 hours.
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ITE
Graduate programs only: applicants admitted to a graduate level degree program can declare their intent to enroll (to accept or decline the offer of admission) from their application status page.
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Email
Activating Duo 2-Factor Authentication
Duo 2-Factor Authentication is required to access your UIC Email account (UIC Exchange). Please visit How do I get started with Duo 2FA for more information about Duo.
Accessing UIC Email
Please wait at least 24 hours after activating your NetID before accessing you UIC Email. When logging in to UIC Exchange, please be sure to use your full UIC email address rather than just your UIC NetID. For the password, please enter the password you created when activating your NetID.
To access your UIC Exchange email:
- On any device, you may visit outlook.uic.edu.
- On a Windows or macOS device, you can download the Microsoft Outlook app.
- On an iOS / iPadOS device, you can use the official Microsoft Outlook app.
- On an Android device, you can use the official Microsoft Outlook app.
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Financial Aid
- Complete your Free Application for Federal Student Aid (FAFSA). To be considered for U.S. Federal Aid, complete the Free Application for Federal Student Aid (FAFSA). Please note the FAFSA priority deadline is March 1st. International and Nondegree and campus certificate students do not qualify for Federal Aid.
- Review tuition payment dates
- Consider a payment plan
- Review the University Bursar’s office New Student Checklist
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Prepare for registration
- Meet with your academic advisor. Meeting with and staying in contact with your academic advisor is crucial to your success in navigating your degree or certificate program. To connect with your advisor, you can either call 866-772-2268 (Option 2), or email studentservices@uic.edu.
- Review your Course/Degree Plan. Shortly after receiving your admissions letter, your advisor will send you a copy of your course plan. This is based on the semester in which you are starting and if you need to complete any foundational courses.
- Familiarize yourself with the Academic Calendar. Online Health Informatics and Health Information Management programs follow a different academic calendar than the rest of UIC. Review the most up to date academic calendar here.
- Familiarize yourself with UIC Student Resources. As an online student at UIC, you have a multitude of resources available to you such as academic, financial, and social support resources. Review a list of UIC student resources here.
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Register for classes
New student registration for Spring semester classes typically opens in early to mid November. New student registration for Summer and Fall semesters typically opens in early to mid April. You must have already activated your UIC NetID in order to register for classes.
- View your Time Ticket. Your time ticket, which is assigned to your by the Registrar’s office indicates the date/time you are able to register for classes. Log onto my.uic.edu to check the time ticket you have been assigned for registration.
- Register for classes. You can access the Banner XE Registration function through the UIC portal (my.uic.edu). Steps are below:
- Select the correct semester and campus (e.g. “Fall 2022 – Chicago”) in order to search for the correct courses.
- In the subject, type the subject code of the course you are registering for (BHIS or HIM), then type the course number, and then select Search.
- NOTE: If there is more than one section listed, be sure to click the title of course, then view the Instructor/Meeting Times tab to verify you are registering for the correct term.
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Blackboard Orientation
Approximately 6 weeks before the first day of classes for the term you’ve been admitted, you will be provided access to an online program orientation in Blackboard, UIC’s learning management platform. This orientation gives you important program information, materials, and orients you to effective strategies on how to successfully complete an online degree program.
Completion of the orientation is expected by the first day of classes. You will need to have activated your UIC NetID in order to access the orientation.
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Textbooks
Information about course textbooks is sent out after registration opens but in advance of the semester. Monitor your email for information on how to search for and order textbooks.
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Official credentials
Most degree-seeking students will be admitted conditionally, based on unofficial (scanned) credentials or an in-progress degree program. The decision posted to your application online and the admission letter will indicate if you have been admitted conditionally.
Official credentials should be sent to the following address prior to the start of the admission term, but you may alternatively submit the credentials in person at the Office of Admissions in the Student Services Building (SSB) when you arrive on campus at the beginning of your admission term, as long as they remain sealed. Pending credential conditions must be cleared during your first week of enrollment.
Attn: Official/Final Credentials
Office of Graduate and Professional Admissions, MC 018
University of Illinois Chicago
1200 West Harrison Street, Suite 1130
Chicago, Illinois 60607-7161Admitted students can see the official/final credentials being requested on their application status page. Reminders noting the required credentials will also be periodically sent via email.
International students may find our criteria for official foreign credentials, including attestation guidelines, on our International Requirements page.